FAQs

Got a question? We’ll do our best to answer it here. If you’ve got a question that isn’t covered below, please Contact Us.

My Booking

How do I make a booking?

Can I book online?

Can I change my booking?

How to Pay

How can I pay for my holiday?

Will I get a reminder to pay the balance after my deposit?

Travel Documents

Do I need to take a passport?

When will I receive my booking confirmation?

My Journey

What time will I be picked up?

Can I travel by car instead of coach?

My Luggage

What bags can I take?

The Coach Journey

Can I reserve my seats?

Do your coaches have a toilet?

Do the coaches have Wi-Fi?

My Hotel

Can I have a ground floor room and / or a walk in shower?

Can my special diet be accommodated?

Accessibility

Can I travel if I have mobility issues?